增加沟通影响力

• 作 者: 王维 付常青
• 出 处: 中国医院院长
• 发表日期: 2013年15期
• 关键词: 中高层管理者

不论是语言学还是社会学,都不约而同地证明了“沟通漏斗”的存在:一个人只能说出心中所想的80%,对方只能听到60%,只能听懂40%,最终执行时,只剩20%了。也许管理者的设想很完美,但执行落地时却差之千里。面对漏斗现象,很多管理者选择洗脑式的反复宣讲。现在,不妨尝试让更多看法相似的中高层管理者都参与进来,通过扩大80%的总量,进而收获更多的20%。

Whether it is linguistics or sociology, both invariably prove the existence of “communication funnel”: one can only say 80% of his thoughts, the other can only hear 60%, can only understand 40% The final implementation, only 20% of the left. Perhaps the manager’s vision is perfect, but when the implementation of the landing is almost a thousand miles. Facing the funnel phenomenon, many managers choose brainwashing repeated preaching. For now, try to get more senior and mid-level executives alike to participate by increasing the total amount by 80% and getting 20% ​​more.