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记者收集了全球范围内几个较为典型、优秀的企业网站,希望为国内企业提供一此参考。Cisco 系统公司今年,Cisco 将通过 Internet 销售价值超过50亿美元的商品——比它的目标多出一半,并且将近是 Dell 公司所创造的 Internet 销售记录的三倍。去年 Cisco 在通过网络销售复杂昂贵设备方面是如此成功,以致于仅 Cisco一家公司就占了所有电子商务的三分之一。对于技术支持的客户需求,其中十分之七是通过电子方式来满足的,而满意率使那些涉及人工干预的
The reporter collected several more typical and excellent corporate websites in the world, hoping to provide a reference for domestic companies. Cisco Systems Inc. This year, Cisco will sell more than $5 billion worth of goods over the Internet — more than half its target, and nearly triple that of Dell’s Internet sales record. Last year, Cisco was so successful in selling complex and expensive equipment over the Internet that only one Cisco company accounted for one-third of all e-commerce. Seven-tenths of the customer demand for technical support is met through electronic means, and the satisfaction rate enables those involved in manual intervention.