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分析口腔诊疗护患纠纷的常见原因,包括服务理念、诊疗流程、护患沟通等多方面,针对常见原因提出了多种解决对策,认为对口腔专科医院中的护患纠纷,应具体问题具体分析解决,对出现的纠纷应组织科内或院内护士一同讨论,引以为戒,同时更应注重纠纷的防范,采取预防措施,减少纠纷发生。
Analysis of the common causes of nurse-patient disputes in oral clinic, including service concept, diagnosis and treatment process, nurse-patient communication and many other aspects, put forward a variety of countermeasures for common causes, that the nurse-patient disputes in the oral specialist hospital should be specific analysis of specific issues To solve the disputes that arise, the nurses in the department or hospital should be organized to discuss and take precautionary measures. At the same time, we should pay more attention to the prevention of disputes and take precautionary measures to reduce disputes.