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一、夯实基础,转变观念 优质服务的基础是质优价廉的商品。1994年公司与全国各名优产品生产厂家建立了良好的业务关系,内部调整经营结构,努力提高名品的经营比重,杜绝假冒伪劣产品进店,严把进货关。在此基础上,面对日益激烈的市场竞争,公司领导及时提出了“争顾客、占市场、敢竞争”的经营策略。公司职工也清楚认识到,市场经济条件下谁赢得了顾客,谁就赢得了市场,经营观念和经营作风都发生了根本转变,一切工作都以顾客的需要为中心,把
First, lay a solid foundation, change ideas Quality service is based on quality and cheap goods. In 1994, the company established a good business relationship with the famous brand manufacturers in China, adjusted its operating structure internally, and strived to increase the proportion of famous brand products, eliminate fake and shoddy products, and strictly control the purchase. On this basis, in the face of increasingly fierce market competition, company leaders timely put forward the business strategy of “fighting for customers, taking market share, and dare to compete”. The employees of the company also clearly realized that whoever wins the customers under the market economy conditions has won the market, the business concept and business style have undergone a fundamental change, and all work has centered on the needs of customers.