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2009年1月至今,本刊记者相继接到多位旅客对携程旅行网的投诉,其投诉内容包括“退票款一个月未到帐”、“携程网举办活动却不履行承
Since January 2009, our correspondents have received complaints from many travelers to Ctrip.com. The complaints include: ”Refund failed to arrive one month,“ ”Ctrip held an event but failed to perform