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服务外包是一种战略新兴产业,它是指企业将非核心业务外包出去,利用外部最优秀的专业化团队来承接其业务,从而使本企业专注于核心业务,进而降低成本、提高效率、增强核心竞争力和环境应变能力。服务外包,包括业务流程外包(BPO)、信息技术外包(ITO)和知识流程外包(KPO)。大力发展服务外包产业已经成为中国转变经济增长方式、扩大就业、突破资源瓶颈、建设生态文明的
Outsourcing is a strategic emerging industry, which refers to the outsourcing of non-core businesses and the use of the best external professional teams to undertake its business, so that the enterprise can focus on its core businesses, thereby reducing costs, improving efficiency and enhancing Core competencies and environmental resilience. Outsourcing services include BPO, ITO and KPO. Vigorously developing the service outsourcing industry has become a way for China to change its mode of economic growth, expand employment, break through resource bottlenecks and build an ecological civilization