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一天早上,我正在办公室打扫卫生,一对年轻的父母怒气冲冲地走进办公室,女家长眼圈红红的,男家长生气地说:“园长,幼儿园的老师是为人师表的,怎么能打人?我们的孩子说老师打人,他今天硬是不上幼儿园了,退园退园,我们不上了。”看得出,家长很生气。(可以理解家长的冲动,任何家长都不能接受老师打孩子这种事情,何况是小孩子。)我连忙说:“两位家长请坐,我来帮你们倒水。”家长的语气发生了变化:“不客气,康园长,我们是来向您反映一
One morning, I was cleaning the office, a young parent angrily into the office, the female parents red eyes, the male parents angrily said: ”The headmaster, kindergarten teacher is a teacher, how can I play People? Our children said that the teacher beat people, he is hard to go to kindergarten today, back to the park to retreat garden, we are not on. “” Can see, parents are angry. (Can understand the impulse of parents, any parents can not accept the teacher to beat children this kind of thing, let alone children.) I quickly said: “Two parents please sit down, I will help you to pour water. ” Parents tone The change: "You’re welcome, Kang head, we are coming to you to reflect one