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仅仅是十年以前,全世界都在提出这么一个问题:“我们在企业管理方面到底能向美国学习些什么?”而现在也许要这样提了:“在企业管理方面美国到底能向‘自由世界’各国,特别是西欧和日本,学习些什么?”因为在许多我们过去一向认为美国占优势(纵使不占垄断地位的话)的领域里,如今,欧洲和日本在管理方面都超过了美国。首先,国外企业的经理们日益要求他们的所有雇员——从高级职员直到工厂车间的最低级蓝领工人——都要负起责任来。他们正在让本世纪内实现的、对职工教育和技术培训方面
Just a decade ago, the world was asking such a question: “What can we learn from the US in terms of business management?” Now it may be said: “In the realm of corporate management, the United States can go to the free world. What do countries, especially Western Europe and Japan, learn from? Because in many areas where we used to think that the United States predominated (even if it did not occupy a monopoly position), now Europe and Japan surpass the United States in terms of management. First, managers of foreign companies increasingly demand that all of their employees—from senior staff to the lowest-level blue-collar workers in the factory floor—take responsibility. They are helping to achieve education and technical training for staff in this century.