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宽敞的大厅,柔和的灯光,品着浓浓的咖啡,伴着优美的音乐,中国联通泰州市分公司客户俱乐部的成员正在接受个性化高端服务,这样的服务场景温馨体贴,也一下子拉近了与客户的距离。这是泰州联通创新客服模式带来的新亮点。在电信业竞争日趋激烈的今天,如何拉近与客户之间的距离?泰州联通另辟蹊径,投资100余万元,在泰州市区主城区建成了3G客户俱乐部,以满足3G用户专属服务助理,专属体验中心,专属售后服务的需求。俱乐部集服务、维系、营销、体验、延展五大功能为一体,打造休闲文化品牌,弘扬企业文化则是其中的重要
Spacious hall, soft lighting, with a strong cup of coffee, accompanied by beautiful music, China Unicom Taizhou City Branch Customer Club members are receiving personalized high-end service, this service scene warm and considerate, but also suddenly pulled The distance with the customer. This is the new highlight of Taizhou Unicom’s innovative customer service model. In the increasingly fierce competition in the telecommunications industry today, how to narrow the distance between customers? Taizhou Unicom another way to invest more than 100 million in the main urban area of Taizhou built a 3G customer club to meet the 3G user-specific service assistants, exclusive experience center , Exclusive after-sales service needs. Club set service, maintenance, marketing, experience, extension of the five functions as a whole, to create a leisure and cultural brand, promote corporate culture is one of the important