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信息时代图书馆参考咨询面临新的趋势和特点,在21世纪的信息时代,网络参考咨询服务方式和手段也有了新的变化,只有不断的改革和创新,网络参考咨询服务才能更好的为大众服务。
In the information age library reference consultation faces new trends and characteristics. In the information age of the 21st century, there are new changes in the ways and means of network reference services. Only through continuous reform and innovation can network reference services be better for the general public service.