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在信息系统实施情境下探讨威权领导对用户行为的作用机理,重点分析情感信任的中介作用和用户传统性的调节作用。选择信息系统终端用户及其直接主管作为研究对象,采用结构方程模型、层级回归等方法分析272套配对数据。研究结果表明:威权领导对用户接受有显著的负向影响,而对用户抵制有显著的正向影响;情感信任在威权领导与用户接受和用户抵制之间起到完全中介作用;用户传统性正向调节威权领导与用户接受之间的关系,用户传统性越高,威权领导与用户接受的负向关联越弱;用户传统性负向调节威权领导与用户抵制之间的关系,用户传统性越高,威权领导与用户抵制的正向关联越弱。
In the context of the implementation of information systems, this paper explores the mechanism of authoritarian leadership on user behavior, focusing on the intermediary role of emotional trust and the user’s traditional regulatory role. Select the information system end-user and its direct supervisor as the research object, using structural equation modeling, hierarchical regression analysis of 272 sets of paired data. The results show that: authoritarian leadership has a significant negative impact on user acceptance, but has a significant positive impact on user resistance; emotional trust plays a complete intermediary role between authoritarian leadership and user acceptance and user resistance; user traditional positive To adjust the relationship between authoritarian leadership and user acceptance, the higher the user’s traditionalness, the weaker the negative association between authoritarian leadership and the user acceptance. The user’s traditional negative adjustment of the relationship between authoritarian leadership and user resistance, High, the weaker the positive correlation between authoritarian leadership and user resistance.