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《患者信任:医疗质量管理评价方法及其应用》作者:董恩宏鲍勇出版社:企业管理出版社出版时间:2016年3月研究发现,将患者满意作为一种医患关系衡量工具开展研究,难以体现医疗服务质量水平。与患者满意相比,患者信任是一个全新概念,将患者信任和医疗质量管理评价结合起来,既是医疗卫生研究领域的一个空白点,也是当前医改形势下医患关系研究的一个重点和难点。《患者信任:医疗质量管理评价方法及其应用》
“Patients trust: medical quality management evaluation method and its application” Author: Dongen Hong Bao Yong Press: Enterprise Management Press Publication date: March 2016 study found that patient satisfaction research as a tool to measure the doctor-patient relationship, it is difficult Reflect the quality of medical services. Compared with patient satisfaction, patient trust is a new concept. Combining patient trust and medical quality management evaluation is not only a blank point in the field of medical and health research, but also a key and difficult point in the research of doctor-patient relationship under current medical reform. Patient Trust: Medical Quality Management Assessment Methods and Their Applications