论文部分内容阅读
优质服务是电网企业立足之本。随着我国电力体制改革的不断深化,电力市场的竞争态势日趋显现。在此背景下,国网山东莱西市供电公司(国网莱西公司)坚持以客户需求为导向,按照构建客户诉求响应迅速、需求传导顺畅高效、营配调融合贯通、业务支撑配套联动的客户导向型“大服务”机制要求,进一步强化专业协同,深化“大服务”机制建设应用,在保障客户“快用电、用好电”上下工夫,持续提高供电服务质量和水平。
Quality service is based on the power grid enterprises. With the continuous deepening of China’s power system reform, the competition in the electricity market is becoming more apparent. In this context, the State Grid Shandong Laixi City Power Company (State Grid Lacey company) adhere to the customer demand-oriented, in accordance with the rapid response to build customer demand, smooth and efficient transmission of demand, business matching with financial support, business support and supporting linkage Customer-oriented “big service ” mechanism requirements, and further strengthen the professional coordination, deepen “big service ” mechanism construction and application, in ensuring customer “fast electricity, with good electricity ” make efforts to continuously improve the quality of power supply And level.