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如何协调和整合不同成员的知识专长是多样化团队面临的重要问题,交互记忆系统为深入理解和解决该问题提供了新观点。梳理和归纳了交互记忆系统的概念及其三种研究视角,在此基础上探讨了交互记忆系统的动态演化机制,认为该系统的形成和发展是通过知识责任的配置、互动整合和评价调整三个环节来对成员专长分布、提取和更新的过程。最后,评述了交互记忆系统对团队绩效的影响,同时分析了团队成员特征和团队任务特征对两者关系的调节作用,并提出了未来研究方向。
How to coordinate and integrate the knowledge expertise of different members is an important issue for diversified teams. The interactive memory system provides a new perspective for understanding and resolving this issue. Combing and summarizing the concept of interactive memory system and its three research perspectives, the dynamic evolution mechanism of interactive memory system is discussed. The formation and development of this system is based on the configuration of knowledge responsibility, interactive integration and evaluation and adjustment A link to the members of expertise distribution, extraction and updating process. Finally, the influence of interactive memory system on team performance is reviewed. At the same time, the regulatory role of team members’ characteristics and team’s mission characteristics on the relationship between the two is analyzed. The future research directions are also proposed.