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转变作风,切实解决群众实际问题越级信访反映的问题多数涉及到群众的切身利益。因此,信访部门要认真贯彻落实“三个代表”重要思想,积极深入农村、社区、工厂等基层单位,排查纠纷,化解矛盾,认真解决人民群众生产生活中的实际问题。要紧紧围绕党委、政府的中心工作,围绕社会热点、焦点和群众关心的问题开展工作。要针对一些地方乡镇纪委书记流动快,业务不够熟练,信访工作落实不到位问题加强业务指导,通过交办、联办、协办等形式,提高他们解决信访问题的能力。要改变干部工作作风,变“群众上访”为“干部下访”,主动为民排忧,为民解难,为民办事,把问题解决在基层,减少越级信访数量。
Transforming the style of work and earnestly solving the actual problems of the masses Most of the problems reflected in letters and visits involving the masses are related to the vital interests of the masses. Therefore, the petition department should conscientiously implement the important thought of “Three Represents”, actively deepen the grass-roots units in rural areas, communities and factories, investigate disputes, resolve conflicts and conscientiously solve practical problems in the people’s production and life. We must work closely around the central work of the party committees and governments and focus on the social hot spots, the focus and issues of concern to the masses. To some local township Commission for Discipline Inspection is fast moving, business is not enough skilled, letters and calls to implement the problem is not in place to strengthen operational guidance, through the hand over, Liaison, co-host and other forms to enhance their ability to solve letters and visits. We must change the working style of cadres, change the “petitions of the masses” into “cadres’ petitioners”, take the initiative to defend the people, solve problems for the people, work for the people, solve the problems at the grassroots level, and reduce the number of petitions for cross-references.