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江苏电信于2009年3月正式启动了“服务社会、放心消费”行动,江苏电信各级企业将采取有效举措,持续改进服务,积极倡导社会责任意识,用心打造规范有序的电信服务链,着力解决涉及人民群众切身利益的电信服务热点问题,切实保障广大电信用户的合法权益。
In March 2009, Jiangsu Telecom officially launched the “service to society, rest assured consumer” action, all levels of Jiangsu Telecom companies will take effective measures to continuously improve their services, and actively advocate a sense of social responsibility, intentions to create a standardized and orderly telecommunications service chain , Make efforts to solve the hot issues of telecommunications services involving the vital interests of the masses of the people, and earnestly safeguard the legitimate rights and interests of the vast number of telecommunications users.