走访顾客

• 作 者: 王茗
• 出 处: 销售与市场
• 发表日期: 1996年08期
• 关键词: 自我介绍 登门拜访 被访问者 彼得 商品价格 情感空间 视野范围 访问时间 总务科 心理空间

一、初次访问应注意的事项 1、自我介绍。双方见面的第一句寒暄话通常是:“你好”。推销员在见到顾客后,必须以谦虚的态度、开朗而又有分寸地作自我介绍。如果态度粗暴,对方必定断然拒绝与你交谈,或不肯为你传达事情。当顾客与推销员见面时,他难免会有戒心,这时,推销员一定要面带微笑,自我介绍的目的,是在于解开对方“这个人是谁?来做什么?”的疑问,因此须以清晰的声音、柔和的语调赶紧道出公司和自己的名字,以及为何事而来的目的,同

First, the first visit should pay attention to matters 1, self introduction. The first sentence that the two sides meet is usually: “Hello”. After seeing the customer, the salesman must introduce himself modestly, cheerfully and with measure. If you have a rough attitude, the other party will definitely refuse to talk to you or refuse to convey anything to you. When a customer meets with a salesman, he will inevitably be wary. At this time, the salesman must be smiling. The purpose of introducing himself is to unlock the other person’s question: “Who is this person? What is it to do?” Therefore, the company’s name and its own name should be hurriedly expressed in a clear voice and soft tone, and the purpose of the event should be the same.