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在张家口蔚县西南部有一个被当地百姓称道的亮丽窗口——暖泉供电所。他们把“始于客户需求、终于客户满意”的服务理念落实在员工的思想和行动中,信守服务承诺,明确服务责任,把光明和温暖送到百姓家中。供电服务及时到位为了满足农民春灌用电需求,供电所简化春耕用电办理手续,对于春耕期间需报装增容的客户,实行特事特办,随时受理用电业务,并做到在春耕期间随叫随到,为群众和农业生产提供优质、快捷的服务。同时,他们还利用抄表、收费的时机宣传
In Zhangjiakou, Yuxian County, southwest has a bright window praised by local people - warm spring power supply. They put the service philosophy of “starting from customer needs and finally customer satisfaction” in the minds and actions of employees, abiding by service commitments, clarifying service responsibilities, and bringing light and warmth to people’s homes. Power supply services in place in time to meet the needs of farmers spring irrigation electricity, power supply simplifies the spring plowing electricity for formalities, for the Spring Festival to be reported for customers with capacity increase, the implementation of special operations office, ready to accept electricity business, and to do during the spring On call, for the masses and agricultural production to provide quality, efficient service. At the same time, they also use meter reading, time to pay publicity