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对汽车特许经销商质量管理体系的组织机构、管理职责、过程要素的策划展开讨论，提出了汽车特许经销商的主要管理岗位和部门的质量管理职责，以及质量管理体系过程要素的质量活动内容。
The organization of the vehicle dealership quality management system, management responsibilities, and planning of process elements were discussed, and the quality management responsibilities of the main management positions and departments of automobile franchisees, and the quality activities of the process elements of the quality management system were proposed.