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开展全面质量管理,应该是把在必要的成本条件下,得到最好的产品质量,作为追求的目标。这就不仅要注重产品质量的提高,更要讲求质量与成本的协调,质量的适用性与经济效益相一致。也就是用较少的质量成本,生产出满足消费者需求的产品,并使企业获得较高的经济效益,这才是企业质量管理的方向。我们从1984年下半年开始采用质量成本管理方法,来考核产品的投入产出,来评价开展全面质量管理的经济效果。
To carry out total quality management, we should take the best product quality under the necessary cost conditions as our pursuit goal. This must not only focus on the improvement of product quality, but also on the coordination of quality and cost. The applicability of quality is consistent with economic efficiency. That is, to produce products that meet consumers’ needs with less quality costs, and to enable companies to obtain higher economic benefits. This is the direction of the company’s quality management. We began using quality cost management methods in the second half of 1984 to evaluate the input and output of products to evaluate the economic effects of comprehensive quality management.