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在医疗市场竞争日益激烈及人们生活水平不断提高的今天,如何把握护理质量管理的重点,确保护理质量的稳步提升,提高患者的满意度,是护理管理者的中心任务,也是医院护理工作的主要目标。
In today’s increasingly competitive medical market and people’s living standards continue to improve, how to grasp the focus of quality management to ensure a steady improvement in the quality of care to improve patient satisfaction is the central task of nursing managers, but also the main hospital care work aims.