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图书馆创客服务是近年来国内外兴起的图书馆服务方式,这种方式对宁波建设创新型城市具有不可替代的重要作用。因此,宁波公共图书馆要在学习借鉴国外图书馆创客服务理论与经验的基础上,探索具有中国特色、适应现阶段我国创业创新需求的图书馆创客服务理论,学习借鉴共同服务理论、多元治理理论、协同创新理论、网络工程理论、嵌入式服务理论,创新宁波公共图书馆创客服务机制、治理模式、运营模式和服务模式,服务于宁波经济社会发展。
Library customer service is the rise of library services at home and abroad in recent years, this approach to building an innovative city of Ningbo has an irreplaceable important role. Therefore, on the basis of learning and drawing lessons from the theory and experience of customer service of foreign libraries, Ningbo Public Library should explore the theory of customer service creation of library with Chinese characteristics and adapting to the current needs of entrepreneurship and innovation in our country, learn from the common service theory, Governance theory, collaborative innovation theory, network engineering theory, embedded service theory, innovative customer service mechanism, governance mode, operation mode and service mode of Ningbo public library, serving the economic and social development of Ningbo.