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随着时代的发展,越来越多的消费者开始追逐网络购物,网购者的数量以惊人的速度增长着。网络购物为消费者带来了诸多便利,但是由于法律法规的不完善也给消费者带来了很多问题。商品的质量问题,损坏赔偿问题,快递问题等等困扰着消费着,也在一定程度上阻碍了网络销售的发展,不利于社会主义市场经济健康有序的发展。笔者结合实际案例分析在网络购物中出现的一些问题及解决方案,为维护网购消费者的权益提供一些可行性的建议。
With the development of the times, more and more consumers are chasing online shopping. The number of online shoppers is increasing at an alarming rate. Online shopping has brought consumers a lot of convenience, but due to the imperfections of laws and regulations have also brought many problems to consumers. The quality of goods, damage compensation issues, delivery problems plagued consumption, but also to a certain extent, hinder the development of online sales is not conducive to the healthy and orderly development of the socialist market economy. The author combines the actual case analysis of some problems in the online shopping and solutions to protect the rights and interests of online shopping consumers to provide some feasibility recommendations.