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目的观察PDCA循环管理对静脉血标本采集合格率的影响。方法统计医院检验科2016年1-4月的血液标本作为对照组,对不合格血液标本进行分类统计,应用PDCA循环管理,分析存在的主要问题,制定改进措施,以改善静脉血液标本采集的质量。并统计2016年5-8月以及9-12月血液标本不合格数,与对照组进行比较。结果 2016年5-8月及9-12月的静脉血标本不合格率分别为0.26%、0.17%均低于2016年1-4月的0.33%,差异均有统计学意义(P<0.01);2016年9-12月的不合格率低于5-8月,差异有统计学意义(P<0.01)。结论实施PDCA循环管理后静脉血液标本的不合格率明显降低。
Objective To observe the effect of PDCA cycle management on the qualified rate of venous blood sample collection. Methods Blood samples from January to April 2016 in the hospital laboratory department were used as a control group to classify and analyze unqualified blood samples. PDCA cycle management was used to analyze the main problems and to develop improvement measures to improve the quality of venous blood sample collection . The statistics of blood samples in May-August 2016 and September-December 2016 were compared with those of the control group. Results The unqualified rates of venous blood samples from May to August 2016 and from September to December 2016 were 0.26% and 0.17%, respectively, which were all lower than those from January to April 2016 (0.33%, P <0.01) ; The unqualified rate in September-December 2016 was lower than that in May-August, the difference was statistically significant (P <0.01). Conclusion The failure rate of venous blood samples after PDCA circulation management was significantly reduced.