送“温暖”帮企业客户“过冬”

• 作 者: 孟惠芳
• 机 构: 浙江省绍兴市邮政局,
• 出 处: 中国邮政
• 发表日期: 2009年07期
• 关键词: 寒冬 半停产状态 客户维护 邮政速递 邮政局 融资业务 考验 贷款服务 物流网络 客户产品

去年以来席卷全球的金融风暴,给我国的经济带来了前所未有的冲击,国内不少企业相继出现订单下降、生产不足的现象,有的甚至处于停产、半停产状态;许多企业尤其是中小企业面临着生死存亡的考验。这其中就不乏与邮政长期合作的客户。面对身处困境的客户,邮政应伸出援助之手,用真诚的关怀去“温暖”客户,帮助他们战胜“寒冬”。

The financial turmoil sweeping the globe since last year brought unprecedented shocks to our economy. Many domestic enterprises successively experienced order declines and production shortages, some of them even in the state of being discontinued and half-stopped. Many enterprises, especially small and medium-sized enterprises, are facing Test of life and death. There is no lack of long-term cooperation with postal customers. The face of distressed customers, the post should extend the hand of assistance, with sincere care to “warm ” customers, to help them overcome winter.