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目的:分析影响门诊药房退药影响因素的灰关联系数,提高医疗质量和用药安全。方法:通过清华同方知网(CH- KD)期刊全文数据库,查阅2000～2007年有关门诊药房退药的文献并进行统计分析。结果:药物不良反应是导致退药的最主要原因,其他依次为病情变化、药费问题和病人拒用等。结论:灰关联分析能较好地反映影响门诊药房退药的因素。
OBJECTIVE: To analyze the gray correlation coefficient that affects the withdrawal factors of outpatient pharmacy to improve the quality of medical care and medication safety. Methods: Through the full-text database of Tsinghua Tongfangzhiju (CH-KD) periodicals, the literatures about withdrawal from outpatients pharmacies during 2000 ~ 2007 were consulted and analyzed statistically. Results: Adverse drug reactions were the most common causes of drug withdrawal. The other followed were patient condition changes, medical expenses and patients’ refusal. Conclusion: Gray correlation analysis can better reflect the factors that affect the withdrawal of outpatient pharmacy.