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大中型客车的售后服务是市场经济下客车整个销售过程的一个组成部分,也是不可或缺的一部分。搞好售后服务,提高了用户的满意度,可以提升企业形象及其产品声誉,并以此促进企业客车产品的销售,巩固和扩大市场占有率,现已成为客车制造企业的共识。但从客车售后服务的实际运作情况来
The after-sales service of large and medium-sized passenger cars is an integral part of the entire sales process of the bus under the market economy, and it is also an integral part. A good after-sales service has improved the satisfaction of users and can enhance the image of the company and its product reputation. It will promote the sales of passenger car products, consolidate and expand market share, and has now become the consensus of passenger car manufacturers. But from the actual operation of passenger car after-sales service