Emergency department patient experience: Same location, same provider, different scores by different

• 作 者: Wirachin Hoonpongsimanont Pree
• 机 构: DepartmentofEmergencyMedicine,InstituteforClinicalandTranslationalSciences
• 出 处: 世界急诊医学杂志(英文)
• 发表日期: 2019年3期
• 关键词: PATIENT experience Emergency department PATIENT SATISFACTION Press Ganey Survey
• 基金项目: Undergraduate Research Opportunities Program Faculty Advisory Board at the University of California, Irvine,National Center for Advancing Translational Sciences, National Institutes of Health (NIH), t

BACKGROUND: Recent findings on emergency department (ED) patient experience surveys and concerns for the low response rates challenge the quality and reliability of the survey reports. We assessed the consistency of an ED patient experience survey report