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越来越多的人在购买商品房或进行房屋装修,但因住房买卖、物业管理及房屋装修而产生的房地产行业的纠纷也越来越多,越来越严重。而在矛盾中,双方都各执己见,服务机构都自觉已经做得很好,但其实与消费者的要求却相去甚远。今年“3·15”前夕,中央电视台经济部与零点市场调查公司进行的《服务与权利》专题调查,重点研究了房地产从业机构。调查结果显示:在过去一年中,消费者遇到的有关房地产方面的纠纷最多的
More and more people are buying real estate or renovating houses, but more and more real estate disputes have arisen due to housing transactions, property management and renovations. In the contradictions, both parties disdain for their own opinions and the service agencies have consciously done their best already, but in fact they are far from the requirements of consumers. On the eve of “3.15” this year, the survey on “service and right” carried out by the Ministry of Economic Affairs of CCTV and the Zero Market Research Company focused on the real estate practitioners. Survey results show that in the past year, consumers encountered the most real estate disputes