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本文介绍了ZGJKJ文献库的各种服务手段的效果及评价;服务效果的分析。用户状态的分析;用户的反馈意见等。最后,提出了搞好服务工作的一些想法。
This article introduces the effect and evaluation of various service means of ZGJKJ document library; the analysis of service effect. User status analysis; user feedback and so on. Finally, put forward some ideas to do a good job of service.