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排队代表什么?不仅是遵守秩序,真正的精神是“耐心等待”。有一年,我在法兰克福商展会场,询问德航柜台,是否可能帮我查到我要的荷航班次资料。那是二十多年前,计算机连线还没那么发达。德航的小姐说:“我试试看。”接着,旁边的电话响了,一直响,一直响,但她仍专心盯着荧幕,不断移动鼠标。好几分钟过去了,我忍不住了,对她说:“小姐,你可以先接电话。”她仍盯着荧幕:“没关系,我先帮你处理好这件事。”
What does it mean to stand in line? Not only is the order observed, but the true spirit is “waiting patiently.” One year I was in Germany Frankfurt Trade Fair, asked the German Airlines counter, is it possible to help me find the information I want to KLM. It was more than 20 years ago, the computer connection is not so developed. German Airlines Miss said: “I try.” Then, next to the phone rang, has been ringing, has been ringing, but she is still focused on the screen, keep moving the mouse. After a few minutes passed, I could not help but said to her, “Miss, you can answer the phone first.” She still stared at the screen: “It does not matter, I’ll do it for you.” "