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目的:探讨以电话随访为主要方法的延续性护理在临床护理中的应用效果,以及它对患者满意度的影响。方法:2016年4月至2017年4月在肇庆市第二人民医院心血管内科住院的出院患者中抽取800例,根据患者出院日期的单双号分为观察组和对照组各400例。对照组采用常规出院疾病宣教,不进行电话随访;观察组实施以电话随访为主的延续性护理。比较两组护理效果及护理满意度。结果:观察组护理满意度明显高于对照组,并发症发生率明显低于对照组,生活质量评分明显高于对照组,差异均具有统计学意义(P<0.05)。结论:对心血管内科出院患者实施电话随访的延续性护理方式能够有效提高患者的生活质量和护理满意度,降低并发症发生率。
OBJECTIVE: To explore the effect of follow-up nursing care, which is the main method of telephone follow-up, in clinical nursing and its impact on patient satisfaction. Methods: From April 2016 to April 2017, 800 patients were discharged from the hospitalized patients in Department of Cardiology, Second People ’s Hospital of Zhaoqing City. According to the single and double numbers of patients discharged from hospital, 400 cases were divided into observation group and control group. The control group used the routine dismissal disease mission education, did not carry on telephone follow-up; The observation group implemented the telephone follow-up-based continuous nursing. The nursing effect and nursing satisfaction of the two groups were compared. Results: The nursing satisfaction of the observation group was significantly higher than that of the control group, the incidence of complications was significantly lower than that of the control group, the quality of life score was significantly higher than that of the control group, the difference was statistically significant (P <0.05). CONCLUSIONS: The continuation of telephone follow-up care for patients discharged from cardiovascular medicine can effectively improve the quality of life and satisfaction of patients and reduce the incidence of complications.