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通过思考人性化服务在门诊护理工作中的应用,以阐述人性化护理服务的内涵,及其在门诊护理工作中的重要性,提高护理人员对门诊患者人性化护理服务的技能,从而提高护理质量和患者满意度。
Through thinking about the application of humanized service in outpatient nursing, to expound the connotation of humanized nursing service and its importance in outpatient nursing, to improve the nursing staff’s skills of humanized nursing services for outpatients so as to improve the nursing quality And patient satisfaction.