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从经济学鼻祖亚当·斯密提出分工学说,把分工看作国民财富增长的一个重要原因开始,分工与专业化就在经济发展中发挥着巨大的作用,这是毋庸置疑的。然而今日各行业实行的大多是功能专业化,虽然因为其针对性强而实现了巨大的进步,但在另一方面又为工作带来了麻烦,有些则是致命的,特别是在服务业。 有一个真实故事,描述的是一位素食旅客准备从德国某机场飞往纽约的经历。他在办理登机手续前询问地面工作人员,是否能够在飞机上得到没有一点儿肉的食品,这位工作人员对
Adam Smith, the founder of economics, came up with the theory of division of labor and started to regard the division of labor as an important reason for the growth of national wealth. The division of work and specialization have played a huge role in economic development. This is beyond doubt. However, most of the practices practiced in various industries today are functional specializations. Although they have achieved tremendous progress because of their pertinence, on the other hand, they bring troubles to work and others are fatal, especially in service industries. There is a real story about a vegan traveler preparing to fly from New Germany to New York. He asked the ground staff before check-in to see if he could get the meat without any food on board. The staff member