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长沙县供电分公司是湖南省首个“县级供电优质服务示范单位”。该公司一直十分重视供电优质服务工作,努力提高客户用电满意度,公司坚持不折不扣执行国家电网公司颁布的“十个不准”、“十项承诺”等电力服务原则,并因地制宜,逐步形成了适合当地用户特点及需求的各项管理办法和服务举措。凡事预则立,不预则废,做好供电服务工作,也需要超前思维,负重前行。采访张璐经理过程中,他讲得最多的一句话就是:与其出了问题或因服务不到位求得他人的理解,不如未雨绸缪、自我加压,事
Changsha County Power Supply Branch is the first “county-level power supply quality service demonstration unit ” in Hunan Province. The company has always attached great importance to power supply quality services, and strive to improve customer satisfaction with electricity, the company insisted on the implementation of the State Grid Corporation promulgated the “ten are not allowed”, “10 commitments” and other power service principles , And according to local conditions, and gradually formed a suitable local user characteristics and needs of the management measures and service initiatives. Everything preconceived, without prejudice, good power supply services, but also need advanced thinking, weight forward. Interview with Zhang Lu manager in the process, he spoke most of the sentence is: with its a problem or because of service is not in position to seek the understanding of others, it is better to plan ahead, self-pressurization, things