论文部分内容阅读
5年内,业界将形成4家厂商占据全球70％市场的格局,Compaq将是其中之一,这是Compaq总裁Eckhard Pfeiffer的预言。在他以客户为中心的讲话中指出:未来将取决于一件事,那就是为客户提供令人满意的方案及充足的经验,客户必须从技术及服务中获益,客户服务将决定客户的购买行为,必须使客户从我们的技术、产品和服务中充分受益。那些通过E-Mail作生意的厂商的优势将丧失怠尽。PC将趋向复杂化,小企业的PC应用将会大量增加,PC技术将渗透到生活的各个层面。“计算机工业的未来将来自于向客户提供最令人满意的产品和经验。我谈到的未来比我们现在任何可以看到的东西部更具挑战性。PC应用的领域将得到拓展,将远远超过我们今天的想象。”为了
Within five years, Compaq will be one of four players in the industry that will make up 70% of the global market, according to Eckhard Pfeiffer, president of Compaq. In his client-centric speech: The Future Depends on One Thing That Delivering Satisfying Programs and Sufficient Experience to Clients, Customers Must Benefit from Technology and Services, Customer Service Will Determine Customer Purchases must be made to fully benefit our customers from our technology, products and services. Those who do business through E-Mail manufacturers will lose the advantage of doing nothing. PC will tend to be more complex, PC applications for small businesses will increase significantly, PC technology will penetrate all aspects of life. “The future of the computer industry will come from providing our customers with the most satisfying products and experiences. The future I’m talking about is more challenging than anything we can see now.” The field of PC applications will be expanded to Far beyond our imagination today. "In order to