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【目的/意义】针对用户在社交网络中以发布状态更新来向好友和联系人们表达他们的信息需求的SMQA行为,分析在线信息搜寻背景下的SMQA行为。【方法/过程】采用访谈形式对55位参与者进行了深度访谈,首先了解参与者使用SMQA的频率,随后研究信息需求的类型,使用社交网络进行信息搜寻的主要原因以及选择回答来自社交网络上朋友的提问的动机。【结果/结论】用户在选择信息搜寻方式时,会将信息需求的特殊性和自己对社交网络好友的情感因素考虑在内。
[Purpose / Significance] Analyze SMQA behavior in the context of online information search for SMQA behaviors in which users publish their status updates on social networks to communicate their information needs to friends and contacts. [Method / Procedure] In-depth interviews were conducted with 55 participants by first investigating how often participants used SMQA, then studying the types of information needs, the main reasons for using social networks to search for information, and the answers to questions from social networks Motivation of friend’s question. [Results / Conclusions] When users choose the information search method, they take into account the particularity of information needs and their own affective factors on social network friends.