理解“质量”

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接触“质量”,是参加工作以后,特别是从事的企业管理工作所涉及到的全面质量管理的教育培训。当时也正是国家普及推广全面质量管理的初始阶段。关于“质量”的概念有了新的认识,知道质量有产品质量,有工作质量,产品质量的特性有性能、寿命,可靠性、经济性、安全性,那时衡量一个产品质量水平的高低是看其是否符合国家或地方标准,印象上似乎标准越高质量越好。而工作质量的内涵则是一种比较模糊的概念,认为工作质量高,对产品质量的提高就能 Contact with “quality” is the education and training of the total quality management involved in the work of enterprise management after participating in the work. At that time, it was also the initial stage of the country’s popularization and promotion of total quality management. The concept of “quality” has a new understanding. It is known that quality has product quality, there is work quality, and the characteristics of product quality include performance, longevity, reliability, economy, and safety. At that time, the level of quality of a product is measured by To see if it meets national or local standards, it seems that the higher the standard, the better the quality. The connotation of the quality of work is a relatively vague concept. It is believed that the work quality is high and the improvement of product quality can be achieved.
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