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2011年2月,苏州分公司在新浪网注册了中国电信苏州客服微博,向客户传递最新的企业信息和业务资讯,更好地服务客户需求。2012年10月,苏州分公司又在腾讯、人民网、新华网等平台开通客服微博,成为苏州市政务微博群中的一分子,与苏州市其他政府机关、企事业单位共同担负着发布权威信息、推进政务公开、回应社会关切、服务百姓民生
In February 2011, Suzhou Branch registered China Telecom Suzhou Customer Service Weibo in Sina.com to deliver the latest enterprise information and business information to customers and better serve their customers’ needs. In October 2012, Suzhou Branch opened up customer service Weibo in platforms such as Tencent, People’s Daily Online and Xinhuanet and became part of Suzhou Municipal Government Microblogging Group. Together with other government agencies, enterprises and public institutions in Suzhou City, Authoritative information, promote open government affairs, respond to social concerns and serve the people’s livelihood