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《中华人民共和国消费者权益保护法》中规定,消费者在购买、使用商品或接受服务、发生消费纠纷时,其合法权益受到损害的,可以通过以下五种途径寻求解决:
The “Law of the People's Republic of China on Protection of the Rights and Interests of Consumers” stipulates that consumers may seek solutions in the following five ways when their legitimate rights and interests are impaired when they purchase, use goods or receive services, and consumer disputes occur: