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急诊科是医院的窗口,是救治生命的前沿阵地。我院急诊科一直以来秉承着“以病人为中心,质量为本,精湛、慎独”的服务理念,倡导人文关怀,加强医患沟通、护患沟通等,为病人提供人性化的服务,从而减少了纠纷发生,提高了护理质量。现介绍如下。1实施人文关怀的方法1.1转变护理观念、注重人文关怀在急救过程中,护士不仅要以救人为首要目标,同时要给予患者更多的人文关怀,态
Emergency department is the hospital window, is the front line of life-saving treatment. Our hospital emergency department has been adhering to the “patient-centered, quality-oriented, superb, cautious” service philosophy, advocacy of humanistic care, strengthening communication between doctors and patients, nurse-patient communication, to provide patients with human services, Thus reducing the incidence of disputes, improve the quality of care. Now introduced as follows. 1 implementation of humane care methods 1.1 change the concept of care, attention to humane care In the first aid process, nurses should not only save people as the primary goal, but also to give patients more humane care, state