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本文先从图书馆服务质量的构成要素入手,阐述图书馆服务质量评价的作用,指出了构建图书馆服务质量评价体系的难点,本文对于图书馆质量评价体系的建立具有一定的现实意义和指导意义。
This article starts with the components of library service quality, expounds the function of library service quality evaluation, and points out the difficulty of constructing library service quality evaluation system. This article has certain practical significance and guiding significance for the establishment of library quality evaluation system .