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目的:探讨追踪管理法和品管圈在产科护理质量管理中的应用效果。方法:成立追踪管理团队,根据三级评审标准制定产科质量追踪的流程和内容,采用个案追踪和系统追踪的方式,对产科优先关注的项目进行监测和评估,最后实施品管圈活动对产科护理质量进行改进。统计追踪管理法和品管圈实施前后产科护理过程执行情况和产科终末指标。结果:实施追踪管理法和品管圈活动后,产科查对制度、危急值报告制度合格率均较实施前显著提高,患者身份识别错误、药物错误及孕产妇送产房不及时发生率均较实施前显著降低(P<0.05)。结论:追踪管理法联合品管圈在产科护理质量管理中的应用,可以完善产科护理管理制度,促进产科护理质量的持续质量改进。
Objective: To explore the effect of tracing management and quality control circle in obstetrics and nursing quality management. Methods: A follow-up management team was set up to establish the process and content of obstetrics quality tracing according to the third-grade evaluation criteria. The cases of obstetrics priority monitoring and evaluation were monitored by case tracking and systematic follow-up. Finally, Quality improvement. Statistics and follow-up management and quality control circle before and after the implementation of obstetric care process and obstetrics terminal indicators. Results: After the implementation of follow-up management and quality control circle activities, the obstetric examination system and the critical value reporting system had a significantly higher passing rate than before the implementation, and the patients’ identification errors, drug errors and maternal maternity wards were not implemented in a timely manner Before significant reduction (P <0.05). Conclusion: The combination of follow-up management and quality control circle in the quality management of obstetrics and nursing can improve the system of obstetrics and nursing management and promote the continuous quality improvement of obstetrics and nursing quality.