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为满足外出的人们休憩交流的需要,客栈由此诞生。最早的客栈只提供床铺让人们过夜,有些客栈逐渐开始为客人提供简单的酒水和食品。进入工业化时代以后,大饭店开始出现。20世纪初豪华饭店诞生,为客人提供精致考究的食物、豪华舒适的客房、标准化的服务礼仪等,并逐渐呈现出商业、度假、会议等不同的性质和定位。随着旅行者的数量、身份、旅行目的的变化及发展,酒店行业不断扩张,酒店为客人所提供的服务也几乎涵盖了生活的每个环节:餐饮、娱乐、健身、休闲,甚至购物。未来酒店的服务还将会向何处蔓延?
To meet the needs of people going out to exchange, the inn was born. The earliest inn only provides bed for people to spend the night, some start gradually to provide guests with simple drinks and food. Into the industrialized era, the hotel began to appear. The early 20th century luxury hotel was born, to provide guests with sophisticated food, luxury and comfortable rooms, standardized service etiquette, and gradually showing the business, vacation, meetings and other different nature and positioning. With the number of travelers, identity, the purpose of travel changes and development, the hotel industry continues to expand, the hotel provides services for the guests also cover almost every aspect of life: catering, entertainment, fitness, leisure and even shopping. Future hotel services will also be where to spread?