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早在1912年,美国著名外科专家Albert曾预言:“……一个医院就是一个工厂——健康和幸福工厂。所以,医院应该掌握管理工厂的优秀原理。这些原理会使医院产生最高效率……”。当时,他的话令人吃惊,七十四年后的今天,他的预言不但成为现实,而且美国整个医疗卫生事业被一个新词Health Industry(卫生工业)所囊括。许多管理企业的科学原理被用于医院管理,其中争议最大的市场原理也在美国盈利和非盈利(Nonprofit)医院中扎了根。管理博士Robert指出:“医院应该像得到财务、经济、系统工程的好处一样,得到市场服务的好处和帮助。”事实的确如此,市场服务已经对医院管理人员产
As early as 1912, American famous surgical expert Albert predicted: “...a hospital is a factory - a factory of health and happiness. Therefore, hospitals should master the excellent principles of managing factories. These principles will make the hospital produce the highest efficiency...” . At that time, his words were surprising. Seventy-four years later, his predictions have not only become a reality, but the entire US healthcare industry has been covered by a new term, the Health Industry. Many of the scientific principles that govern companies are used in hospital management, and the most controversial market principles are also rooted in US profitable and nonprofit hospitals. According to Robert, a management doctor, “Hospitals should receive the benefits and help of market services just as they do with the benefits of finance, economics, and systems engineering.” Indeed, market services have been made available to hospital managers.