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通过对黄浦江死猪事件的跟踪调查及分析,以意义建构理论为基本,研究社会个体在面对事件信息时的行为反应、意义理解和信息分享,可以发现:社会个体面对危机信息片段后的主动信息搜索会影响危机扩散的范围和速度;对信息的意义理解会改变危机带来的损失和影响;与社会的信息分享会影响政府危机控制的效果。政府在处理危机事件时,除了要消除和缓解危机事件造成的实在损失,还需要及时、准确、完整地解释危机并获得公众认同。这就要求多层次的府际沟通与合作,承认自身缺陷与不足以及权威机构及时完整地发布信息。
Through the follow-up investigation and analysis of the dead pigs in the Huangpu River, based on the theory of meaning construction, the social individual’s behavioral responses, meaning understanding and information sharing in the face of event information can be found out that after social individuals face the crisis information fragment The active information search will affect the scope and speed of the crisis spread; the understanding of the meaning of information will change the crisis caused by the loss and impact; and social information sharing will affect the effectiveness of government crisis control. In handling the crisis, the government needs to eliminate and mitigate the real losses caused by the crisis and promptly, accurately and completely explain the crisis and gain public recognition. This requires multi-level communication and cooperation between the government, recognizing its own shortcomings and deficiencies, as well as the timely and complete release of information by the authority.