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知情权,已被现代社会视为一种广泛的社会权利和个人权利。我国《消费者权益保护法》,对消费者有关权益虽然做了明确规定,但在许多由单方面事先拟制的格式化合同里,却常常存在提供方逃避法定义务、隐瞒真实信息、减免自身责任等不平等现象,往往成了事实上的“霸王条款”。随着我国“依法治国”战略的逐步实施,企业在拟制有关格式条款时,必须牢固树立法制意识,讲究经营诚信,认真尊重消费者的知情权,切实保障其合法权益。
The right to know has been regarded by the modern society as a wide range of social and personal rights. Although the Consumer Rights and Interests Protection Law of China clearly stipulates the rights and interests of consumers, in many formatted contracts prepared in advance by one-sidedness, there often exist providers who evade legal obligations, conceal the real information, and exempt themselves Inequality of responsibility and other phenomena, often become de facto “Overlord terms ”. As China gradually implements its strategy of “governing the country according to law”, enterprises must firmly establish the awareness of the legal system, pay attention to operating integrity, conscientiously respect the consumers’ right to know and conscientiously protect their lawful rights and interests when formulating the relevant format clauses.