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目的:分析多方位护理管理用于产科对护理质量和满意度的影响。方法:选取浙江省余姚市第二人民医院2014年4月~2016年3月的346名产妇为研究对象,按照时间顺序分为两组。2015年4月~2016年3月的184名产妇为观察组,采取多方位护理管理;2014年4月~2015年3月的162名产妇为对照组,予以常规护理,比较两组护理质量和产妇满意度。结果:观察组基础护理、产前护理、产后护理、针对性护理和整体护理质量评分均明显高于对照组(P<0.01);观察组产妇满意度为95.11%,明显高于对照组的88.89%(P<0.05)。结论:多方位护理管理能为产妇提供更优质的服务,显著提高护理质量和产妇满意度。
OBJECTIVE: To analyze the impact of multidimensional nursing management on obstetric care quality and satisfaction. METHODS: A total of 346 maternal women from April 2014 to March 2016 in the Second People’s Hospital of Yuyao City, Zhejiang Province were selected as the research subjects and divided into two groups according to time sequence. A total of 184 maternal women from April 2015 to March 2016 were selected as the observation group and multi-faceted nursing management. 162 maternity women from April 2014 to March 2015 were selected as the control group and routine nursing was conducted. The nursing quality and Maternal satisfaction. Results: The scores of basic nursing, prenatal nursing, postpartum nursing, targeted nursing and overall nursing quality in the observation group were significantly higher than those in the control group (P <0.01). The satisfaction rate of the observation group was 95.11%, which was significantly higher than that of the control group % (P <0.05). CONCLUSION: Multidimensional nursing management can provide better service to maternal and improve nursing quality and maternal satisfaction significantly.