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一位用户来到某邮局营业厅寄包裹,营业员折封检视后,因未自带针线而没法再缝上。用户着急地问营业员:“你们已经推行了承诺服务,怎么窗口没备针线?”营业员却笑着指向贴在墙上的承诺服务标准说:“喏,那上面可没承诺这一条。”与此相类似的还有:如营业厅未备有墨水、纸笔,没有邮政编码簿、电话号码簿,甚至缺桌子少板凳,浆糊是有的,或许没有粘性。我就曾看到某支局的营业厅柜台外采光很差,阴雨天却不开灯,
A user came to a post office parcel post, salesperson folded view, because they did not bring their own sewing and then sewn. Users anxiously asked the salesperson: “You have implemented a commitment service, how the window is not equipped with needlework?” The salesperson smiled and pointed at the promised service standard on the wall and said: “喏, that did not promise this one.” With this There are also similar: If the business hall is not equipped with ink, paper and pen, no postal code book, telephone directory, or even lack the table less bench, the paste is there, perhaps not sticky. I have seen a branch of the business office lighting poor outside the counter, rainy days do not turn on the lights,