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本文通过对图书馆现行管理方法存在弊病的分析,强调图书馆要实行全面质量管理。本文主要论述了图书馆全面质量管理的定义、要素、意义以及在图书馆如何实施全面质量管理。
Based on the analysis of the shortcomings of the current management methods of the library, this paper emphasizes that the library should implement total quality management. This paper mainly discusses the definition, elements and significance of TQM and how to implement total quality management in the library.